These terms govern your use of univapez.com and every order you place with us. By browsing this site or buying from it, you confirm you are 18 or over and accept the terms below, together with our Privacy Policy and Delivery & Returns Policy.

To purchase from our website you must be over 18. It is illegal to sell electronic cigarettes, or any vapour product that contains nicotine or can be used to deliver nicotine, to anyone under the age of 18. Anyone placing an order with UniVapez must therefore be over 18.

We take reasonable care with age and are not responsible for any illicit dates of birth given to us during the ordering process.

These terms and conditions apply to the use of univapez.com and govern your use of the website. By using univapez.com you confirm that you are 18 years of age or older, and you agree to and accept in full:

• Terms and Conditions
• Privacy Policy
• Delivery & Returns Policy

Please read all of these before using the website further. If you continue to use the website, you accept all terms and conditions.

Where you have asked us to provide an age restricted product or service, you consent to allow us to share your information with, and collect information from, One Account Mobile Limited (1account) and third party providers of identity data to 1account.

This consent is necessary for 1account to verify that you meet the minimum age and identity verification requirements set by relevant UK age restriction legislation. You consent to allow 1account to retain relevant data for the purpose of future verification. We record that your age has been successfully verified so that you do not need to go through the process again.

All data processed by 1account is subject to appropriate security measures, and data retained by 1account is subject to periodic review to make sure it is not held for longer than necessary. You can read how 1account manages your personal data, and view their privacy policy, at 1account.net.

Where you have asked us to provide an age restricted product or service, we may collect information from One Account Mobile Limited (1account) and third party providers of identity data to 1account. This is necessary for 1account to verify that you meet the minimum age and identity verification requirements as determined by relevant UK age restriction legislation. We will record that your age has been successfully verified so that you do not need to go through the process again. You can find information about how 1account manage your personal data and view their privacy policy by visiting their website: 1account.net.

Where you have asked us to provide an age restricted product or service, we may share your information with One Account Mobile Limited (1account), and third party providers of identity data to 1account. This is necessary for 1account to verify that you meet the minimum age and identity verification requirements as determined by relevant UK age restriction legislation. 1account may retain relevant data for the purpose of future verification. All data processed by 1account is subject to appropriate security measures. Data retained by 1account is subject to periodic review to ensure it is not held for longer than necessary. You can find information about how 1account manage your personal data and view their privacy policy by visiting their website: 1account.net.

Full detail on how we handle your personal data is set out in our Privacy Policy.

By providing us with your phone number and accepting these terms and conditions before ordering, you allow us to opt you in for SMS marketing. In turn, we promise to only send you SMS marketing messages for significant sales periods.

You can opt out at any time by replying STOP to any message we send you.

If you have any order issues, please get in touch with us. Most problems are resolved quickly and directly.

Do not sign for an item that is clearly damaged. Signing for a visibly damaged parcel makes a claim harder for both of us to resolve.

Delivery timescales, carriers and charges are set out in our Delivery & Returns Policy.

Due to the nature of our products we do not accept returns, all purchases are final. Damaged or faulty item claims are handled as follows:

Damaged items must be reported within 5 working days of delivery.

Damaged or faulty item claims, and shortfalls in an order, are processed within 7 working days of notification.

For faulty goods we issue store credit or an exchange.

We are not responsible for goods lost in the post on their return, so please use a tracked service.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be:

Products sold on the UniVapez website are not suitable for use by:

• Minors under the age of 18.
• Pregnant or lactating women.
• People who suffer from cardiovascular diseases.
• Persons suffering from seizure disorders.
• People with heart conditions or blood pressure problems.
• People who demonstrate sensitivity to nicotine.
• Anyone who should avoid tobacco or nicotine products for medical reasons.

If you are unsure, please take advice from your doctor before use.

Warning: this site and products sold within it are intended for audiences of legal age only. www.UniVapez.com contains general information about vaping and vapour products. The information provided is not medical advice, and should not be relied upon unless explicitly cited. We do not make any warranties surrounding the health benefits, reliability and accuracy.

The www.UniVapez.com site is intended to supply vapour products to responsible adults of legal smoking and vaping age only. Univapez.com cannot take responsibility for the effect of products sold on our website.

You must not rely on the information on univapez.com as an alternative to medical advice from your doctor or another professional healthcare provider. Comments, feedback and testimonials about the effectiveness of vaping as a smoking cessation tool are based on customer, staff and industry opinion and should not be relied upon. We do not recommend or endorse any products mentioned on this site, and we do not assume liability for the contents of any material provided on it.

Medical information changes rapidly, so although we try to keep content current, some of it may be out of date or inaccurate. If you find information that misrepresents the products sold, or that is otherwise wrong, please let us know.

• NHS Smokefree: nhs.uk/smokefree/help-and-advice/e-cigarettes
• Public Health England: gov.uk: e-cigarettes and vaping policy, regulation and guidance
• Cancer Research: cancerresearchuk.org: e-cigarette statement

Any action you take upon the information on this website is strictly at your own risk.

E-liquids can contain nicotine, and therefore cannot be sold to minors aged 18 or less. Nicotine is a highly addictive substance and can be poisonous. UniVapez does not in any way advocate the use of electronic cigarettes or e-liquids.

By browsing this site, you confirm that you are of legal age and have read this disclaimer.

For your complete safety and security we must advise you of the following. Nicotine in its pure form, when taken in high enough doses, can kill. It is classed as a poison. For your own safety and that of others around you, please read the following carefully and take all necessary precautions.

• Keep e-liquids locked away, out of reach of children and animals at all times.
• Keep your vaping device locked away when it is not in use.
• Nicotine is highly toxic, very addictive, and causes a danger of serious damage to health.
• Nicotine may cause harm to an unborn child. Do not use if you are pregnant or breastfeeding.
• Vapour may cause irritation to eyes and skin, and may cause drowsiness or dizziness.
• If contact is made with skin, wash immediately and thoroughly with soap and water.
• In case of contact with eyes, rinse immediately and thoroughly with water and seek medical advice without delay.
• In case of ingestion or an adverse reaction, contact your doctor immediately.
• Cartridges or unused e-liquid material and their containers must be disposed of in a safe way with due care to both man and the environment.

To avoid risk to people and to the environment, comply with the following:

Not to be used by anyone under the age of 18.
Not to be used by people who demonstrate sensitivity to nicotine.
Not to be used by people with heart conditions or unstable heart conditions.
Not to be used by people with blood pressure problems.
Not to be used while pregnant or breastfeeding.
Keep your electronic vaporizing device locked away at all times.

The amount of nicotine in one cartridge, if ingested by a small child, could cause serious harm. In this case, medical assistance must be sought immediately without delay. The ingestion of e-liquids and aerosols can be harmful to your health.

Whilst e-liquid bottles sold on our site are all fitted with child proof caps, they must always be kept out of reach of children. UniVapez cannot be held liable for misuse of e-liquids or any other products sold on our website. All products purchased are used at your own risk.

Use special caution when working with lithium ion cells. They are sensitive to charging characteristics and may explode or burn if mishandled. Make sure you have enough knowledge of charging, discharging and assembling lithium ion rechargeable batteries before use.

• Always charge on a fireproof surface.
• Never leave charging batteries unattended.
• Ensure you always use the charger that is specified for your device only.
• Never continue using a device if you can feel the battery getting hot.

UniVapez is not responsible for damage caused by any modification of batteries or chargers in any form, including pack making, or by misuse or mishandling of lithium ion batteries and chargers. We will not be held responsible or liable for any injury, damage or defect, permanent or temporary, caused by the use of any batteries.

We do our best to make sure all descriptions and pictures of products are as accurate as possible. Even so, the publisher of univapez.com cannot be held responsible for the accuracy or authenticity of product descriptions and images supplied to us by manufacturers or wholesalers. Detailed specifications are available from the manufacturer's own website or brochure.

univapez.com may contain links to third party websites that are not under our control. We are not responsible for the content or accuracy of information on those websites, and we make no commitment to update or to keep this website available.

UniVapez cannot take responsibility for the effect of products sold on our website. Nothing in these terms limits or excludes our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, or for fraud.

These terms are governed by the laws of the United Kingdom. The district courts within the United Kingdom have the exclusive jurisdiction regarding any and all disputes relating to these terms.

It is assumed that these terms and conditions have been read beforehand and constitute the entire agreement between you and us in relation to your use of this website. This supersedes all previous agreements with regards to your use of this website.

UniVapez reserves the right to modify these terms and conditions at any time. Changes take effect immediately once published on this page, so please check back before placing a new order.