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(Mainland and N-Ireland)

(Monday - Friday)

Shipping Information

Royal Mail Tracked 24
Estimated delivery 1-2 days. Fully tracked service. You'll receive an email containing your tracking number once your order has been dispatched.
Royal Mail Tracked 48
Estimated 2-4 working days. Fully tracked service. You'll receive a tracking number once your order has been dispatched.
Next Working Day
Guaranteed next working day for orders placed before 4pm.
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Shipping Information

  • We offer same day dispatch for orders placed before 4pm Monday-Friday.
  • We won’t post out any orders over the weekend or on bank holidays, as UK postal companies are closed on these dates.
  • Next day guaranteed postage is only guaranteed for orders placed before 5pm Monday-Friday. If your order is placed on the weekend, it will be dispatched on Monday and will be guaranteed for Tuesday. If your order is placed on Friday, it will not be guaranteed for Saturday.
  • For large orders which are over the free shipping threshold , we reserve the right to upgrade your shipping at no extra charge to you.

IMPORTANT - No Further Royal Mail Strikes Announced as of Yet

As you may be aware, Royal Mail employees have announced further days of strike actions.

Royal Mail have informed us that they have contingency plans in place to minimise disruption to delivery services, but customers should expect “significant disruption” to all Royal Mail delivery conditions services.

Royal Mail planned strike action dates:

  • None announced!
Where possible we will send parcels using DPD services on affected days. Any postal codes in the Scottish Highlands and Northern Ireland will be affected as DPD service does not operate in these areas. We would advise any customers from these postal codes to order ahead of the planned dates to ensure your delivery will be delivered on time. 
Please take into consideration after the strikes have occurred there may be significant delays to deliveries.
 *Dates quoted are best case scenario. Due to a backlog of deliveries additional delays may occur whilst Royal Mail work through the volume of parcels.

My Parcel is delayed - What Should I do?

  • Currently, Royal Mail are experiencing service disruptions due to their ongoing employee strikes. As such, your parcel may be delayed, although hopefully it’s delivered on time.
  • If it’s been more than three days since your parcel’s original estimated delivery date and it hasn’t arrived, please get in touch with us via our contact form.

My Parcel Says its Been Delivered - But I Haven't Received it.

  1. When we dispatch your order, we’ll send you out an email containing your tracking number. We have tracking information built into our website, but it doesn’t give as much detail as the official Royal Mail tracking website .
  2. If your order is marked as delivered on the Royal Mail website, they will have uploaded an image of the GPS location at which the parcel was marked as delivered. Check that this looks like your address.
  3. Even if the parcel is marked as delivered, allow an extra working day for it to arrive, as sometimes Royal Mail’s systems glitch and cause parcel’s to be scanned as delivery conditions early.
  4. If more than 2 days have passed since the parcel has been marked as delivery conditions and you still haven’t received it, please contact us. We will raise an investigation with Royal Mail as to the whereabouts of your parcel. 

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